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Transport - Trains 6

Connex faced a £1.65 million fine for providing a poor service after admitting that its service had been poor in January 2003. The fine was more than six times the amount the company had to pay for underperforming in January 2002. A company spokeswoman said, "January was a difficult month for us. We were hit by snow in Kent and central London during the month. We always keep passengers informed of our performance figures and we hold regular meetings with passengers so they can put forward their views. There will be improvements, especially as we are in the process of replacing all our old slam-door rolling stock with new trains."


A new £3.5 billion rail safety system would result in more than 10 times as many people being killed than saved, the Commission for Integrated Transport says. The system recommended after the 1999 Paddington crash would reduce track capacity and drive more people on to the roads. Fatality rates are far higher on the roads than on the railways, added the commission, which is Government-funded but independent. The new system is the European Rail Traffic Management System (ERTMS), which would prevent trains going through danger signals. The commission says its research shows introducing the first phase of ERTMS would save, on average, just one life on the railways every 16 months. The commission says the demands of ERTMS would reduce the number of trains that could use the network by between 10% and 15%.

This would force passengers on to roads at the rate of more than a billion extra passenger kilometres a year - leading to 13 to 21 more road deaths. An official public inquiry report last year said ERTMS should be introduced on all UK 100mph lines by 2010. CfIT says that while it strongly supports any measures to save lives on the railways, they must not be at the expense of track capacity and the consequential extra lives lost as rail users are forced on to the roads.


A rail company tried to guess the size of 3,000 workers for new uniforms, and got it wrong. Connex staff say the uniforms cost more than £700,000 and are more suited to catwalk models than a typical British rail guard. One guard from Gillingham who's 5ft 4ins and "slightly portly" said he was sent a uniform for someone who was 6ft 2ins and "stick-thin". The company admitted the gaffe in an in-house magazine. It said, "Imagine guessing the sizes of 3,000 staff. With hindsight it's ridiculous. No wonder it went wrong."

A Connex spokeswoman says the problem happened because they were forced to rush through the order. She said, "In order to get the uniforms in for winter, we had to get the order in within two weeks. Unfortunately we did not have the time to measure everyone, so we put in a random order." She added, "We have not had to throw away the uniforms. Many did fit and others will be useful over time."

 

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